Non Verbal Communication
The science of body language is called kinetics – Bodily motion by communication kinetics is the category of nonverbal symbol created by the body.
- Gestures -: v sign, thums-up.
- Gesticulation-: rubbing ear, holding chin.
- Facial expression-: (33000 muscles in Face)
- Eye contact-: ( not regularly, normal and impartial)
- Appearance-: Posture, dressing style, hair style.
1. Gestures are found in many different cultures, but the meaning associated differs by culture. US “come here” hand signal of palm up with the pointer finger moving. in china this is the equivalent of flipping someone. Instead, the Chinese use the hand with the palm facing down and all four fingers moving to signal “come here”.
2. Gesticulation – When nervous or exited use a body movement like rubbing ear when nervous, holding your chin when thinking deeply. They are habits that are acquired by each individual over time. There movements are basically involuntary and called gesticulation.
3. Facial expression – Smile means we are happy.
4. Eye contact – In the U.S. Eye contact send a massage of confident or trustworthy. Although in some eastern and African culture eye contact is disrespectful and insulting.
5. Appearance – Dress color, style, how you fix your hair, your body type and your posture is the elements of Appearance
It has been shown that you have 20 seconds to make a good first impression. You then have 5 minutes to prove yourself. After you may be tuned and lose the opportunity. By controlling your body action, you can control the conversation although body language is generally on auto response to a situation, You can determine to change your body language.
Projecting professional body language
What Does year Body Language Say?
If a picture is worth a thousand words, then body language in business transaction is worth at least a thousand dollars!
That may sound a little corny, but the bottom line is that people do business with people they like—and people with whom they comfortable. In business communications, over half (about 55 percent) of our total communicated massage is sent through our body language, twenty-two percent is the tone of voice we use, and only 7 percent is portrayed through the actual words we use.
Seven Seconds to a Positive Impression
Have you ever met someone and instantly said to yourself. “ I don’t know why, but I really like that person,” or “There’s something about that guy that bugs me”
You have just formed an impression of the other person. And most of our first impressions are subconscious-we don’t even know we are making them. We only know that we have an overall, general feeling about this person.
Eight subconscious Impressions That Happen within Seven Seconds
Here are eight opinions people generally make of within the first seven seconds of meeting you:
- How much money you make
- How much education you’ve had
- How much you can be trusted
- Your personality style and how agreeable you are
- How confident you are
- How intelligent you are
- What your work ethic is
- How dependable and accountable you are
Wait a minute! How can someone make all these decisions about someone in the first seven seconds? Good question. Let’s talk about some tips to make a good impression in the first seven seconds.
The first thing people notice about you is your walk. If you keep three things in mind, you will be on your way to projecting a more professional image:
- Stand upright. Hold your head up. This shows how confident you are.
- Don’t hide your hands. Don’t pur them in your pockets or hold them behind your back. Why? Because if your hands aren’t showing it sends a subliminal message that you can’t be trusted-that you have something to hide.
- Walk with a purpose and with enthusiasm. This shows your personality and confidence. No one likes to see someone trudging up to them, head down, eyes diverted.
The Tune-In Factor – People want to know that you’re interested in them. You can do that by:
Maintaining eye contact for four seconds. If you don’t hold the eye contact, you appear to have “shifty eyes” and, non-trustworthy.
Smiling strategically. But don’t have a smile on your face as approach the person. As you start to shake the person’s hand, look into their face, and let a smile slowly creep across your face. If you walk up to someone overexcited, the other person may feel as if you want something, in fact, you very well may want something, But you’ll have a far better chance of getting it if you use the “slow creeping smile” technique. (Note: it’s slow creeping smile: not a slow creepy smile.)
Showing enthusiasm while greeting people. We all like upbeat people. But you should appear enthusiastic – not over medicated.
Shaking hands with sincerity. A handshake is a gesture of welcome: the palms interlocking signify openness
Body Power Plays
Think for a moment about the last time you were in a meeting with your boss or someone who was in a higher Position of power than you. How were they sitting? Did they sit back from the table, or lean in toward the table? Did they sit with arms spread over two chairs, or hunched over slightly with the hands supporting the knees? Or did they lean back in the chair, grasp their hands behind their head, and cross their legs in a “figure-four” position?
Chances are the person in power demonstrated one of the body power plays. The body power plays are broken into two categories: Confidence positions and Power positions.
The Confidence Positions Consider these body stances when you want to project an air of confidence.
- Taking up More Room Than You Physically Need
Powerful people take up space. It’s that simple. The next time you’re in a meeting, try taking up a little more space than you normally do. How? Place your arm on the vacant seat next to you. Don’t slouch. If the chair next to you isn’t vacant, either cross your legs in a “figure four” shape or place your arms on both armrests. (Note: The figure-four posture doesn’t always work well for women.)
One of the most common mistakes people make in meetings is to project an “I’m-just-a-worker-bee” image through their posture and expression. They sit almost motionless in their chairs, with little animation, little facial expression, and little indication that they are engaged in the meeting. They either cross their arms and the image presented is one of complete indifference.
- No Hand-to-face Gesturing
A confident person is likely to talk without hand-to-face gestures like covering the mouth and nose. Head-scratching also portrays a lack of confidence or confusion. A proud, erect stance is a sign of someone who knows where he or she is going, is proud of his her accomplishments, and has a healthy, self-assured attitude.
- Eye Contact
You’ve probably already heard this before, but it bears repeating: self-confident people make more frequent eye contact than those who are unsure or trying to conceal something. Also, confident people hold the eye contact longer than their less-sure counterparts.
- Leaning In
Research shows that people who lean in toward the other attendees get more respect and are perceived to be more “in command” during meetings. If you want to be perceived as a professional with worthwhile ideas, you have to project an image and an aura of a confident professional who is worthy of being heard. Respect must be earned. One of the best ways to earn it is through your posture and posturing in professional settings.
The Power Positions
Use these body stances when you want to dominate a situation.
- Leaning Back and Clasping Hands behind the Head
Successful negotiators know this tactic and use it well. Be careful with this posture, however, in many cases you can come off as arrogant. If your intent is to subliminally intimidate the other party, this posture works well.
- Sitting Directly Across from Everyone Else, or Sitting at the Head of the Table
Just as the head of the household usually sits at the head of the dinner table, the head of the corporation typically sits at the head of the conference table. Sitting directly across from people you are dialoging with-rather than to the side –presents a dominant posture.
The confidence Positions are generally used to command respect: the Power Positions are generally reserved for debating, negotiation, or power tactics.
Rapport-Building Body Positions
People who are in a position of power may be intimidating to others. If you are already in a position of power and want to ease those feelings of intimidation that the other party may fee, here are a few quick tips:
- Sit diagonally across from the other person.
- Maintain an open body posture (no crossed arms or crossed legs).
- Sit up straight to show interest, but do not lean in.
- Avoid all “power positions” as related to body language.
Rapport=Building Body Positions
We all know how important it is to be a good listener. But part of good listening also involves good observation. Pay attention to the other person’s body language clues and you’ll get a clearer sense of what they mean and how they feel.